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BQ 3A News > Blog > UK > Wishcycling: how ‘eco-friendly’ labels confuse customers and make recycling much less efficient
UK

Wishcycling: how ‘eco-friendly’ labels confuse customers and make recycling much less efficient

April 24, 2025
Wishcycling: how ‘eco-friendly’ labels confuse customers and make recycling much less efficient
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Have you ever ever thrown one thing within the recycling bin, hoping it’s recyclable? Perhaps a toothpaste tube, bubble wrap or plastic toy labelled “eco-friendly”?

This commonplace follow, referred to as “wishcycling”, may appear innocuous. However my colleagues and I’ve printed analysis that presentations deceptive environmental claims by means of corporations are making recycling extra complicated – and not more efficient.

This type of advertising and marketing ends up in greenwashed client behaviour — when other people consider they’re making environmentally pleasant alternatives, however are being misled by means of exaggerated or false claims about how sustainable a product is.

We surveyed 537 customers from 102 cities throughout the United Kingdom to discover a easy query: is there a hyperlink between greenwashed client behaviour and wishcycling? We would have liked to determine whether or not they feed into every different, what drives them each, and the way customers understand the relationship.

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What makes this factor in particular attention-grabbing is its mental basis. We argue that fashionable customers were harassed with a accountability that can be past their capability: deciding what to do with product packaging after use.

Many of us are unprepared, undereducated or just ignorant of the total impact in their alternatives — and why must they be? It is a burden that are meant to no longer relaxation on their shoulders. Into this hole has stepped recycling, introduced as the answer. Customers are ended in consider that by means of recycling, they’re doing their phase to lend a hand the surroundings.

On the other hand, when merchandise raise environmental claims or symbols — even obscure ones like a inexperienced leaf, inexperienced banner or “earth-friendly” label — customers continuously fall prey to what we name the “environmental halo effect”. This cognitive bias reasons other people to characteristic certain environmental qualities to all of the product, together with the way it’s disposed of, even if the ones claims might not be correct.

Unusually, our find out about finds that environmentally mindful customers will also be maximum at risk of this impact. Their sturdy environmental values might cause them to extra prone to agree with inexperienced advertising and marketing claims, even if the ones claims are obscure or deceptive.

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Recycling labels will also be deceptive.
Billion Pictures/Shutterstock

Pushed by means of their want to make sustainable alternatives, those customers continuously settle for inexperienced advertising and marketing claims at face price, assuming that environmental claims mirror authentic efforts towards sustainability.

Much more intriguingly, we discovered that folks with upper ranges of schooling generally tend to agree with corporations’ environmental claims extra readily, particularly when those corporations provide themselves as environmentally accountable.

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This all ends up in extra wishcycling, no longer much less. When corporations discuss their environmental ethos and social accountability, we’re much more likely to consider their packaging is recyclable – even if it isn’t.

Our analysis additionally means that more youthful customers, regardless of being usually extra environmentally mindful, are much more likely to wishcycle. Whilst millennials and technology Z continuously categorical sturdy environmental values, they’re additionally continuously much more likely to infect recycling streams by means of throwing in non-recyclable pieces.

The longer term is round

The answer isn’t to prevent taking good care of the surroundings, however to channel that care extra successfully. On the center of this method is the concept that of a round financial system, the place merchandise and fabrics are reused, refurbished and recycled, somewhat than discarded.

The solution isn’t simply higher recycling – it’s higher packaging design and company accountability from the beginning. Whilst we as customers must proceed doing our phase, the main burden must relaxation with producers to create packaging that’s in actuality recyclable or reusable, no longer simply advertised as “eco-friendly”.

This implies imposing transparent, standardised labelling that leaves no room for confusion, the usage of packaging constituted of unmarried, simply recyclable fabrics, and designing for reuse and fill up techniques.

On February 11 2025, the EU enacted a brand new packaging and packaging waste directive. That is designed to cut back packaging waste and reinforce a round financial system by means of atmosphere laws for a way packaging must be made, used and disposed of all through its lifecycle.

Till those systemic adjustments are totally applied, we wish to be each environmentally mindful and significantly mindful customers. But it surely’s essential to keep in mind: whilst our day by day alternatives and movements subject, the important thing to actual trade lies in pushing for company and policy-level transformation of our packaging techniques.

By means of designing out waste, the round financial system gives a sustainable type that may information those adjustments and scale back our dependence on single-use packaging. Optimistically, this may encourage us to strengthen present practices and stay discovering higher tactics to do issues, resulting in a extra sustainable and resilient long run.

How our belief of waste shapes our truth

TAGGED:confuseecofriendlyeffectivelabelsrecyclingshoppersWishcycling
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