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The Guardian

Thousands complain over way super funds handle and pay out death and disability claims

Thousands complain over way super funds handle and pay out death and disability claims



Data from the financial watchdog strongly supports Asic’s claim ‘there is a systemic issue’ across the superannuation sector, advocate saysGet our breaking news email, free app or daily news podcastMore than 5,000 people have lodged complaints with a financial watchdog about how the 10 largest superannuation funds have handled death and group insurance claims over four years.Complaints to the Australian Financial Complaints Authority (Afca) about the entitlements – a lump sum provided to a member’s family when they die – have increased each year since 2020/21. They rose from 921 to 1,048, then 1,459 and 1,611.Sign up for Guardian Australia’s breaking news email Continue reading…



Source link : https://www.theguardian.com/australia-news/2024/nov/19/thousands-complain-over-way-super-funds-handle-and-pay-out-death-and-disability-claims-ntwnfb

Author : Henry Belot

Publish date : 2024-11-19 14:00:13

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Tags : The Guardian
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